Description of products

All products available for purchase are described on their specific product page on our website. We always try to represent as accurately as possible every characteristic of the products via photography and copy points provided by designers, suppliers or manufacturers.

We have a policy of continuous product development so we can provide you with what we consider the best design at the best price, and thus reserve the right to amend the speci???cations of products, their price, packaging and any service associated at any time, without prior notice. Before ordering, we thus invite you to have a close look at the product description and characteristics: we choose them with care in order to provide you with the best offer in the market, but every product is different and you have to make it yours.

We do our best efforts to provide you with the best images and description, but unfortunately cannot guarantee that colours and details in website images are 100% accurate representations of the product, and sizes might in some cases be approximate, we follow a 5% tolerance which is a standard acceptable tolerance in the customised furniture industry.

Even if not always mentioned, some self-assembly may be required on certain products.

Warranty

DSL offers a 1-year warranty on all products. Except on clearance, promotional and sale items.

Exclusions

• This guarantee does not apply to products that have been stored incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or cleaning products.
• This guarantee does not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents.
• This guarantee does not apply if the product has been placed outdoors or in a humid environment.
• This guarantee does not cover consequential or incidental damages.
• This guarantee does not apply to sale or discounted items or any products without the original sales invoice or the print-out of the online sales order invoice.
• This guarantee does not apply to products that have not be assembled correctly.

Description of products

All products are listed as accurately as possible. We follow a 5% tolerance which is a standard acceptable tolerance in the customised furniture industry.

Delivery lead time

Different products have different lead times and we listed the time frame on the product page. The time frame is accurate but on occasions, due to an item being out of stock or deliveries taking a longer time to clear customs there are times where a product might take a little longer.

Payments

Onsite through Paypal or a bank transfer can be organised.

Pick-up

Our furniture is made in the south of China and we can coordinate delivery to all locations. For pick-ups, we can arrange to drop off at your preferred Shenzhen distribution centre.